Privacy Policy
Last Updated: January 1, 2026
1. Introduction
This Privacy Policy explains how DepthWorks Psychiatry (“DepthWorks,” “we,” “us,” or “our”) collects, uses, shares, and protects information you provide when you visit our website(s) or interact with us online.
By accessing or using our website(s), you consent to the collection and processing of your information as described in this Privacy Policy. If you do not agree, please do not use our website(s).
Important clinical note: This Privacy Policy applies to our website(s) and general online communications. If you become a patient, you will also receive separate privacy practices and consent documents governing protected health information (“PHI”) under HIPAA (if applicable), including how clinical information is used and disclosed.
2. Definitions
“Website” means DepthWorks Psychiatry’s website(s), including any related subdomains, pages, forms, and services offered through them.
“User,” “you,” “your” means any visitor to the Website, prospective client, customer, or other user.
“Personal Information” means information that can identify you, directly or indirectly (for example: name, email, phone number, billing details, and similar identifiers).
“Services” may include informational content, newsletters, resources, scheduling tools, consultations, and other offerings made available via the Website.
3. Personal Information We Collect
We may collect Personal Information you voluntarily provide, including:
Name, email address, phone number
Messages you submit through forms, scheduling tools, or email
Billing address and limited transaction-related information (as needed to process payments)
Comments or information you submit publicly (for example, on social media or blog comments, if applicable)
We may also collect non-identifying usage information automatically (see Section 6), such as browser type or pages visited.
Your decision to provide Personal Information is voluntary. When you submit it, you consent to our collection and processing consistent with this Privacy Policy.
4. How We Collect Personal Information
We may collect Personal Information when you:
Contact us through a contact form, inquiry form, social media message, email, blog comment (if enabled), or similar communication channels.
Opt in to receive resources, newsletters, marketing emails, or updates.
Schedule a consultation or request information through an online scheduler (if used).
Purchase a product or service (if applicable), including processing payment and confirming your order.
5. How We Use Personal Information
We use Personal Information for purposes that may include:
Communication and support: Responding to inquiries, scheduling questions, or general requests.
Delivering requested materials: Providing resources you requested, confirmations, notices, and service-related communications.
Marketing and updates (where permitted): Sending newsletters, announcements, and promotional materials if you opt in or otherwise consent, and where allowed by law.
Transactions (if applicable): Completing purchases and providing receipts or transaction-related communications.
Website operations and improvement: Maintaining the Website, diagnosing technical problems, monitoring performance, and improving usability.
We do not use Website data to make automated decisions that produce legal or similarly significant effects about you.
6. Cookies and Automatic Data Collection
When you visit our Website, we may use cookies and similar technologies to enhance functionality and understand how users interact with our pages.
Cookies are small data files stored on your device. Cookies may include an anonymous unique identifier but typically do not include directly identifying information.
We may also use analytics and tracking tools (for example, website analytics services and pixel-based tools) to collect information such as:
IP address
Browser type/version
Date/time of visit
Pages visited and time spent
Referring page/URL
General interaction metrics
You can manage cookie preferences through your browser settings. If you disable cookies, some parts of the Website may not function as intended. Our Website may not respond to “Do Not Track” signals.
7. Sharing of Personal Information
We take confidentiality seriously and do not sell your Personal Information.
We may share Personal Information only in limited circumstances, including:
Service providers and contractors who help us operate the Website or business (for example, email platform providers, scheduling tools, IT support, legal/accounting services), and only as necessary to perform their services.
Payment processors (if applicable) to complete transactions. In many cases, payment processing is handled directly by third parties, and we do not store full payment card details.
Business transfers: If DepthWorks is involved in a merger, acquisition, sale, or similar transaction, information may be transferred as part of that process.
Legal and safety reasons: If required by law, court order, or to protect the rights, property, or safety of DepthWorks, our users, or others; or to investigate suspected fraud or security issues.
8. Storage and International Transfers
Information may be stored using secure systems managed by us and/or trusted third-party vendors. Our Website and service providers may store or process information in the United States or other countries where they operate.
If your information is transferred to jurisdictions with different privacy protections than your home region, we will continue to protect it under this Privacy Policy.
9. Data Security
We use commercially reasonable safeguards designed to protect your Personal Information, including standard security measures used by reputable website providers and vendors. However, no system is 100% secure, and we cannot guarantee absolute security.
If we become aware of a data breach affecting your Personal Information, we will take reasonable steps to investigate and notify affected individuals and any required authorities, consistent with applicable law.
Public sharing caution: If you post Personal Information publicly (for example, in comments on public pages or on social media), that information may be viewable and used by others. You share such information at your own risk.
10. Retention of Personal Information
We retain Personal Information only as long as reasonably necessary to:
fulfill the purpose for which it was collected,
comply with legal and regulatory obligations,
maintain business records, and
resolve disputes and enforce agreements.
11. Your Choices and Rights
Depending on your location and applicable law, you may have the right to request to:
access your Personal Information,
receive a copy of it,
correct or update it,
delete it, or
restrict or object to certain processing.
To submit a request, contact us using the information in Section 15.
Email marketing opt-out: If you receive marketing emails from us, you can unsubscribe at any time using the unsubscribe link in the email. You may also contact us directly to request removal. Transactional or service-related emails may still be sent when necessary.
12. External Websites and Social Media
Our Website may contain links to third-party websites or platforms. This Privacy Policy applies only to DepthWorks’ Website(s). We are not responsible for the privacy practices of external sites or social media platforms. Please review their policies before providing information.
13. Passwords and Account Security (If Applicable)
If you create an account on any DepthWorks platform, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly if you suspect unauthorized access.
14. Children’s Privacy
Our Website is intended for individuals 18 years of age or older. We do not knowingly collect Personal Information from children under 18. If you believe a minor has provided information to us, contact us so we can take appropriate steps.
15. Contact Us
For questions about this Privacy Policy or to request access, correction, or deletion of your Personal Information, contact:
DepthWorks Psychiatry
Email: [email protected]
Mailing Address:
DepthWorks Psychiatry LLC
404 S. Parliament Dr
Suite 201 PMB 1001
Virginia Beach, VA 23462
United States
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after changes are posted constitutes your acceptance of the updated policy.
